Shipping

 

Free Shipping

Free shipping on purchases over $199 for Canadian residents only. This excludes Northwest Territories, Yukon Territories, Nunavut, and any non-metropolitan areas as designated by Canada Post and Canpar Express.

 

Shipping Arrival Times

Our carriers include Canada Post and Canpar for domestic orders, and DHL/UPS for international orders. 

In-stock orders will be shipped within 3 to 5 business days, and you will be notified if any delays have occurred.

If some orders are out of stock or back ordered, we will contact you as soon as possible with an estimated time of arrival. 

Shipping Duties and Charges

Please note that international deliveries may be subject to import duties. Customers are responsible for any and all extra charges from duty/customs. If the customer refuses to accept delivery due to extra charges, Drumland reserves the right to have the shipment returned or discarded by the delivery service. There will be no refund given for the purchase or for shipping costs.

If you are an international customer, please email info@drumland.com for any inquiries related to order availability.

Drumland reserves the right to refuse shipping orders due to supplier agreements and policies, destination qualifications or any other condition that is subject to final approval from Drumland.

 

Shipping Returns

For returns, contact us first then mail your shipment to:

Drumland

4585 Hwy 7 West
Unit 4
Vaughan, Ontario
CANADA 
L4L 9T8

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.